Reference

How bos108 Handles Your Personal Information

This page explains exactly what data bos108 collects when you open an account, use DANA, OVO, or GoPay to fund it, and access our lobby — and what we do with that data.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access your dataCookie and device data explainedData retention policy
bos108 How bos108 Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We apply a layered approach to data security across your account — from the moment you log in to the moment a GoPay or DANA withdrawal clears. Here is how each layer works in practice.

Encrypted Account Access

Your login session is protected with SSL encryption. When you access the lobby or check your wallet balance, data in transit between your device and our servers stays encrypted end-to-end.

Cookie and Tracking Use

We use session cookies to keep you logged in and analytics cookies to see which parts of the lobby you open most. You can manage cookie preferences in your browser settings at any time.

Wallet Data Retention

Transaction records tied to DANA, OVO, and GoPay payments are kept for the period required by applicable regulations. We do not store your full wallet PIN or card number — only the masked reference needed to match a transaction.

Data Correction and Deletion

You can request a correction to your account name or email at any time through support. Deletion requests are reviewed against legal retention requirements before we action them.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct, or remove your personal data, our support team handles privacy requests directly. Send your request through any of the channels below with your registered account email and wallet name (DANA, OVO, or GoPay) so we can verify your identity before acting on the request.

Live Chat Open the chat widget inside your account dashboard. Identify yourself with your registered email and we'll confirm your identity before processing any data request.
Email Support Send your privacy request to our support email address listed in your account profile. Include your account username and the wallet type you use — DANA, OVO, or GoPay.
Account Help Centre Log into your bos108 account and navigate to the Help section. Submit a privacy or data ticket and our team will respond with the steps to fulfil your request.

Common Questions About Your Privacy on bos108

These are the questions we get most often about how your data is used, stored, and protected on bos108. If your question isn't here, reach out via the support channels above.

We collect your name, email, mobile number, and the wallet type you use — DANA, OVO, or GoPay. We also log the device and IP address used during registration to protect your account from unauthorised sign-ins.

We share data only with payment processors needed to complete your DANA, OVO, or GoPay transactions, and with verification services required by applicable law. We do not sell your data or share it for marketing purposes.

Submit a data access request through live chat or our support email listed in your account profile. Include your registered email and wallet type so we can verify your identity before releasing any records.

We keep your data for as long as your account is active and for a further period as required by applicable regulations in eligible regions. Closed accounts follow the same retention schedule unless a deletion request is approved.

Yes. Submit a deletion request through the Help Centre inside your account. We review each request against legal retention requirements — some transaction records may need to be kept for a minimum period regardless.

We use session cookies for login persistence and analytics cookies to improve the lobby experience. You can block or clear cookies through your browser settings; note that blocking session cookies may affect how your account loads.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.