Reference

Understand How bos108 Operates and What Applies to You

These legal terms set out the rules that apply when you access bos108, open an account or use any part of the platform — including deposits through DANA, OVO and GoPay.

Account eligibility rulesLocal payment scope: DANA, OVO, GoPayData handling and retentionJurisdiction-dependent accessDispute and contact process
bos108 Understand How bos108 Operates and What Applies to You
CONTACT PATHS

Reach Us for Legal or Account Policy Questions

If you have questions about these terms — including how your data is handled, how to request a policy copy or how to close your account — our support team can be reached through the channels below. For wallet-related legal queries involving DANA, OVO or GoPay, include your transaction reference so we can respond directly.

Live Chat Open the chat widget from any page on bos108 to reach the support team. For legal queries, describe your question clearly and reference your account number.
Email Support Send policy or data-related requests to our support email. Include your registered wallet type — DANA, OVO or GoPay — and your account ID for faster handling.
Account Help Portal Log in to your account dashboard and navigate to the Help section. You can submit a formal policy request, track its status and receive a written response there.
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

bos108 applies consistent data and security practices across all accounts, regardless of which payment method you use. Here is what that looks like in practice across the key policy areas.

Data Handling We collect only the data needed to operate your account — registration details, wallet identifiers for DANA, OVO or GoPay, and session logs. We do not sell your data to third parties.
Cookies and Tracking Cookies are used to keep your session active and remember your preferences. You can manage cookie settings through your browser, though some platform functions rely on session cookies to work correctly.
Account Security Each login triggers an OTP verification step sent to your registered mobile number. We recommend not sharing your OTP or account PIN with anyone, including support staff.
Data Retention and Requests Account data is retained for as long as your account is active and for a period after closure as required by applicable compliance obligations. To request a data summary or deletion, contact support in writing.

Common Questions About bos108 Legal Terms

These are the questions we hear most often about how our legal terms work, what rights you have and how to take action on your account data or policy concerns.

These terms apply to anyone who opens an account or uses any part of the bos108 platform. Access is subject to local law, and eligibility depends on the region where you are located.

Yes. Submit a written request through the Account Help Portal or via email support. Include your account ID and the specific data you are requesting. We aim to respond within a reasonable timeframe.

When your account is closed, we retain a limited set of records as required by applicable compliance rules. You can contact support to ask what is retained and for how long after closure.

If a deposit or withdrawal through DANA, OVO or GoPay is disputed, contact support with your transaction reference and wallet type. We review the transaction log and respond in writing to the registered account.

Material changes are communicated through your registered account before they take effect. Continuing to use the platform after the notice period means you accept the updated terms.

Access depends on local law and is available only where permitted in your region. It is your responsibility to confirm that using bos108 is lawful where you are located before registering or depositing.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.